{Biz Tip Friday} Are Your Systems Focusing on Service or Sales?

Do your systems create a sales mindset? Or a service mindset?

I ask this question because I see a lot of leaders creating their systems almost entirely based on a SALES mindset.

And here’s the issue with that — the moment somebody joins, they immediately go through all the steps that they have to do in order to start taking action to create results.

You keep ramming sales terms, sales strategies, compensation plan, bonuses, cars, etc., and your new team member immediately begins to build an internal resistance around success.

Because here’s the thing — that person joined, NOT because they want to start a business, but because they were seeking a solution to a problem they have.

And your systems have subconsciously told them that they can’t do the business because they’re not good at sales.

In this Biz Tip Friday, I’m going to share three key things for you to create an onboarding systems that reinforces a SERVICE mindset rather than a SALES mindset with your new team members!

Episode Quotes

“People with a service mindset don't think of themselves as a salesperson. They think of themselves as a paid problem solver.”

“The words you use will reinforce the core identity and the beliefs that someone has.”

Listen to Learn

02:51 – Are you teaching people or leading people?
06:51 – What language are you using?
11:03 – What are the scripts are you giving people?